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Q&A
Q : What language service do your staffs offering?
A : English and Chinese (Mandarin & Cantonese) will be perfect for us.
A : English and Chinese (Mandarin & Cantonese) will be perfect for us.
Q : Can you provide samples?
A : Yes, samples demands are welcome.
A : Yes, samples demands are welcome.
Q : Can customers visit company or factory?
A : Yes, always welcome.
A : Yes, always welcome.
Q : What is the minimum order quantity?
A : Minimum order quantity depend on which product categories to order, please reach us with the items you want, we will try best to cooperate.
A : Minimum order quantity depend on which product categories to order, please reach us with the items you want, we will try best to cooperate.
Q : Do you offer OEM or ODM service?
A : Yes, both OEM or ODM orders are acceptable. We have professional R&D and sales teams to working with our customers on joint-development projects.
A : Yes, both OEM or ODM orders are acceptable. We have professional R&D and sales teams to working with our customers on joint-development projects.
Q : How to protect customers business privacy if developing customized models in your factory?
A : We always respect this with serious attitude, a NDA file will be signed between 2 parties, the developed models won’t be sold to any third party, nor shown in our website or catalogue.
A : We always respect this with serious attitude, a NDA file will be signed between 2 parties, the developed models won’t be sold to any third party, nor shown in our website or catalogue.
Q : How long will the lead time be if we place an order?
A : Depend on which models been order and the ordering quantity, also the period of confirming orders. Usually it takes 45-60 days to prepare an order since the invoice date to shipment date.
A : Depend on which models been order and the ordering quantity, also the period of confirming orders. Usually it takes 45-60 days to prepare an order since the invoice date to shipment date.
Q : What is your production capacity like?
A : We have 2 workshops and more than 100 workers working 5 days per week. The capacity is about 40k pcs per month.
A : We have 2 workshops and more than 100 workers working 5 days per week. The capacity is about 40k pcs per month.
Q : What payment terms do you support?
A : We accept T/T as payment terms.
A : We accept T/T as payment terms.
Q : Which kind of transportation do you support?
A : It depends on customer demand, we can deliver goods via sea, air or courier. Customers can recommend their own forwarders to us, or using our own forwarder who has been working with us longer than 10 years, offering professional and swift service.
A : It depends on customer demand, we can deliver goods via sea, air or courier. Customers can recommend their own forwarders to us, or using our own forwarder who has been working with us longer than 10 years, offering professional and swift service.
Q : Does mixed order with different models acceptable for you?
A : Yes it’s negotiable.
A : Yes it’s negotiable.
